Curious human
Hi, I am Harriet, a Product Designer based in Southern California. I have 6 years of experience shipping high impact B2C user experiences across large enterprise platform capabilities and growth startups.
I am currently on my second full time contract as a Senior Product Designer for a banking and app connection team at Intuit.
Intuit | Reduce user drop off during app integration
I redesigned an experience to integrate 3rd party apps into Intuit QuickBooks and Mailchimp, reducing user drop off by 15%, and accelerated development process per integration.
Intuit | Increase user opt-in for document auto import
I owned design strategy across research, design iterations, and AB testing to deliver a streamlined flow to increase TurboTax and QuickBooks customers to automatically import bank and tax documents.
Design at Route: more than a package tracking app
I joined a small design team of 5, together we built a 2023 iOS & Android App store top rated B2C package tracking app elevating customers post purchase experiences.
Experiences
/ 2023-present
Senior Product Designer (Contract) @ Intuit
Platform experience. Bank connection management. App marketplace Integration.
/ 2022-2023
Senior Product Designer @ Route App
/ 2021-2022
Product Designer @ Route App
Growth & Shop in B2C post purchase experiences. Design systems. Accessibility. Motion animation.
欢迎光临
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Have a nice day
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欢迎光临 〰️ Have a nice day 〰️